Terms of Use

Using this website

These terms apply when you use nexhome.ca. By using the website, you agree to them. If you don’t agree, please don’t use the website. Separate written agreements apply to any products or services you purchase, and those agreements take priority over these terms.

Who we are

• Ontario: Nexhome
• Atlantic Canada: 10739383 Canada Inc. o/a Nexhome Heating and Cooling

Information on this website

The website provides general information about home comfort products, services, financing and rebate programs. We work to keep it accurate and current, but products, prices, availability and program rules change, and the website may contain errors or omissions.

Images may be illustrations, stock or computer-generated, and may not show actual Nexhome installations, staff, vehicles or specific equipment.

No offers or guarantees

Nothing on this website is a binding offer, quote or guarantee. A price, scope of work or financing arrangement is binding only when set out in a written agreement signed by you and Nexhome.

Calculators, estimates, illustrations and preliminary rebate or eligibility assessments are for general guidance only. See our Legal Disclaimer and Financing & Rebate Disclosures.

Service availability

Products and services are offered only in the areas we serve, and availability varies by province. Entering a postal code doesn’t confirm that we can serve a particular address; our team confirms coverage when reviewing your request.

Requests you submit

When you submit a request through the website, you agree to provide accurate information and to use only your own contact details or those you’re authorized to provide. Submitting a request doesn’t create a contract. How we handle the information you submit is described in our Privacy Policy.

Acceptable use

• Don’t use the website for anything unlawful, misleading or harmful.
• Don’t try to gain unauthorized access, interfere with its operation, or submit automated, false or spam requests.
• Don’t copy or scrape content for commercial use without our permission.

Intellectual property

The website’s content, design and the Nexhome name and logo belong to Nexhome or its licensors. Other product names, brands and trademarks belong to their respective owners, and their mention doesn’t imply endorsement.

Links to other websites

We link to other websites, such as government program pages and lenders, for your convenience. We don’t control those websites and aren’t responsible for their content or practices.

Limitation of liability

To the extent permitted by law, the website is provided “as is,” and Nexhome isn’t liable for losses arising from your use of, or reliance on, the website. Nothing in these terms limits rights you have under consumer protection laws that can’t be waived, or our obligations under a written agreement with you.

Governing law

These terms are governed by the laws of the province or territory where you live and the federal laws of Canada that apply there.

Changes

We may update these terms by posting a new version on this page with its date.

Contact us

Questions about these terms: call 1-888-770-7179 or email service@nexhome.ca.